All orders are delivered free of charge from €100. When you ordertotal is under €100, the shipping costs will be at least €5.95. For zones with shipping rates above €12.95, the shipping will be free for orders over €200. We bear the risk of damage or loss of your package during shipment.
We work together with DHL, DPD and PostNL (which is a dutch postal company). Depending on the shipping address, we choose the best option. Ofcourse we also keep the method you chose in mind.
If you order Monday to Friday before 5 p.m., your order (if in stock) will be shipped the same day. Orders within the Netherlands are then usually delivered the next day. Shipments abroad take more time, most of the time it will be about 2 to 4 days with some countries like the United States being a exception.
If you order on Saturday before 4.30 p.m., we will prepare your order (if in stock) for shipment that day. The package will then be sent on Monday.
If an ordered item is not immediately available from stock, we will inform you within a few hours about the expected delivery time. If a product is no longer available, we will look for a good alternative. Of course you can always cancel free of charge if you wish.
Questions or comments, we would love to hear them!
Lida & Evert